Return & Refund Policy
You have 14 calendar days to return an item from the date of your purchase / date of invoice. After this period, we will not be able to process a refund
Your item must be unused and in the original packaging.
Your item needs to have the receipt or proof of purchase.
It is your responsibility to inspect the package for damage in transit. It is normal that the shipping box may show some changes in the form. If there was any damage to the product ordered, please contact us by email at firstname.lastname@example.org within 24 hours of receipt together with a photo of the damaged product.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
On sale products are not refundable.
If you purchased from a third-party website or from a beautician, please contact the seller directly.
We do not accept returns of products purchased from a third party.
We do not accept exchange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.